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Ask a Question |
| Name |
Soz |
Date |
May-02-11 13:23:41 |
Problem Solved |
| Subject |
Error message |
| Content |
When I try to format and allocate, the process ends with the following error message:
Virtual Disk Manager: "The system cannot find the file specified."
Screenshots:
http://i.imgur.com/mq3Cb.png
with error:
http://i.imgur.com/orpuC.png
Help.
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| Reply |
Dear Soz,
It is possible that enclosure didn't detect the drives. There is a reset button on the back of the enclosure, please press it for couple seconds while the enclosure power is on to reset the chipset. This should resolve the 8GB issue.
Thank you,
TEAM ICY DOCK
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| Name |
Mark |
Date |
Apr-04-11 15:49:45 |
Problem Solved |
| Subject |
3 TB support ? |
| Content |
When will your enclosures support the new Western Digital 3.0 TB disk drives ?
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| Reply |
Hi Mark,
Please see below link for products that compatible with 3TB SATA hard drive:
http://icydock.blogspot.com/2011/03/announcement-select-icy-dock-products.html
Thank you,
TEAM ICY DOCK
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| Name |
OgeGOon |
Date |
Jan-14-11 13:03:24 |
Problem Solved |
| Subject |
Disks, Fan coolers and leds are not powered on MB973SP-B |
| Content |
Hi, I just got 2 MB973SP-B and mounted them in my PC. I plugged the power cables and sata cables as described in to manual. But we I power on my PC, nothing append with the MB973SP-B devices. The HDD, the fan coolers and the leds are all off. I did test the power cables plugging them directly on the HDD and they are fine. Please, could you advice ? I didn't see any switch on the devices!
O.
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| Reply |
Dear Customer,
The Blue LED in the front has individual power buttons for each drive and are defaulted to be turned off. The power button has also been designed to be child proof, so please "firmly" press the power button to turn on each drive.
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| Name |
Alex |
Date |
Dec-01-10 00:13:34 |
Problem Solved |
| Subject |
I have a MB559US-1s enclosure |
| Content |
Where is the serial number on this unit? The device has failed and I need to have it repaired
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| Reply |
The serial number for MB559 series is on the tray unit on the inner panel. If there is a hard drive currently used, please remove to be able to see clearly.
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