Why ICY DOCK
 
Product
 
Unique Design
We design and manufacture ICY DOCK products
1. Distinctive ID design
2. Top of the line quality (we make our own product, and we make our choice on material)
3. Unique functionality such as removable/screw-less features
4. Ability to make revisions to our designs to fit the needs of system integrators
 
Flexible
As long as you are equipped with an ICY DOCK in your systems, you enable storage drive mobilization and multisystem integration, especially when needing to work between locations such as home, office, or school. Drive maintenance is a breeze too!
 
Reliable
All ICY DOCK enclosures use Aluminum to provide better heat dissipation. Our enclosures reduce unit weight and saves shipping costs. ICY DOCK takes great pride in being one of the innovators in hard drive enclosure manufacturing. With more than 10 years of design and manufacturing experience, ICY DOCK has revolutionized the art of hard drive mobility with innovative concepts and simplicity.
 
Elegant
When creating a unique hard drive enclosure, designers spend countless hours on design and structure; however, the result does not compromise functionality because of compact size, but strikes a balance between space and function under the premise of simplicity.
 
Complete
When designing new products, we care about the complete user experience from when they see the item in its packaging, up until the item is operational.
 
Green
ICY DOCK products are constructed mostly of aluminum, meaning that most of our products can be recycled at the end of their life. We also sport a full line up of 2.5” drive solutions to utilize smaller drives, meaning lower power consumption and fewer materials used. All ICY DOCK products are also RoHS compliant.
 
Service
 
Global Support
Not like many other companies, ICY DOCK handles all customer service and technical support at our office located in sunny Southern California. We also handle most technical support and customer service issues from Canada, Mexico, South America, and Europe.
 
Various Customer Service Options
We provides various customer service options such as phone support, e-mail support and live chat support, and we reply to all tech support e-mails by the end of our business day.
 
Online RMA Submission
We provide online RMA submission for your convenience, allowing us to issue an RMA number by the end of our business day. This helps to cut down turn around time, especially when the product is essential to daily operations. (Some companies refuse to provide repair/replacement services since they are not in USA)
 
Limited 3-year Warranty For All Products
All the ICY DOCK products are covered with a 3-year warranty (for USA only, started at June 2008).
 
gger, Twitter, Youtube and Facebook
We are the first storage enclosure manufacturer to connect to these social sites. We like to have direct contact with our users, that way we are able to collect real world feedback and suggestions on new products to make, as well as improvements to our existing ones.
 
Customer Tesmonials
 
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“First of all, let's just say SEXY. I love this drive enclosure. I think it's very worth the money; it keeps my drive nice and cool. The case doesn't get super warm at all. Great buy and would definitely buy again!…” – Capn Cakes
 
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“... this thing is beautiful!  The MB559 has a great look, combining an aluminum chassis and a white painted frame.  Sleek and awesome!” – Driver Heaven
 
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“…This ICY DOCK is BY FAR the best I've used. The build quality compared to other enclosures is immediately apparent, this thing is solid. It's also about as small as an external enclosure can be. It's very aesthetically pleasing and I seriously couldn't believe how easy the screw-less design was…”– Adam
 
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“This is a very well built unit. Great design. Perfect gloss finish. Very sleek. The feet for standing it vertically are actually pretty solid and make a stable unit. I just wish my tower case was build this well.”– CBM
 
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“Excellent, you get what you pay for.” – Sysboxbuilder
 
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“I am so glad I discovered Icy Dock. I would've spend hundreds more for some overpriced similar product. I have the MB561S-4S with 4 sata HDD connected to my mini file server and it works great!! I need to buy more before they raise the prices!” – Bryan
 
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Needed a better enclosure after several cheaply built ones I had died. I am very happy with the quality. – Anonymous
 
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Bought over two years ago and it's still going strong! Goes back and forth in my car about once a week to do a backup of my parents computer, and I drift around corners so it gets thrown around. Only a few minor scratches. :) – HELLBRINGER
 
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Excellent quality materials, well built, slim, and the best looking enclosure I've come across. Runs cool, very quiet, and the retractable rubber-soled feet for vertical positioning are a great idea. Easy to install HDD into the drive tray, and the latching tray slides in and out very smoothly. - MacGeek#1
 
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Pleasant surprise - much higher quality than expected, Solid construction, heavy gauge aluminum, well finished metal back, high quality plastic. Drive installation is dead simple. Drives swap easily. It works perfectly. - we2b
 
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I opened the case by email and was very pleased with the response time and RMA processing. I sent it in with my HDD's included and they repaired the RAID enclosure and setup my RAID for me. Very helpful and speedy. - mrj